Terms & conditions

User agreement

Welcome to Bactoclean India Private Limited. Bactoclean India Private Limited provides its services to you subject to the following terms and conditions. By accessing this website, visiting, browsing, or purchasing products from our online platform, you agree to be bound by these Terms & Conditions, Privacy Policy, Cancellation & Refund Policy, Delivery Policy, and Disclaimer.

Please read these terms carefully before using our website or purchasing any products. When you use any current or future services provided by Bactoclean India Private Limited through this website, you agree to follow the applicable terms and guidelines.

All products and services displayed on this website constitute an invitation to offer. Any order placed by customers represents an offer to purchase, which shall be subject to acceptance by Bactoclean India Private Limited.

Bactoclean India Private Limited reserves the right to accept or reject any order without providing prior notice.

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Applicable law

This website is created and controlled by Bactoclean India Private Limited. The laws of India shall apply to these Terms & Conditions. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts in India.

Bactoclean India Private Limited reserves the right to update, modify, or change website content, policies, terms, and conditions at any time without prior notice.

Definitions

• "Agreement" means these Terms & Conditions including all policies, schedules, and related documents available on this website.
• "Website" means the online platform owned and operated by Bactoclean India Private Limited, where customers can browse and purchase products.
• "Seller" / "Company" refers to Bactoclean India Private Limited.
• "Customer" / "Buyer" means any individual or legal entity who purchases or attempts to purchase products through this website.
• "User" / "You" means any person accessing or using the services provided through this website.
• "Products" include all water purifiers, accessories, services, offers, product descriptions, specifications, warranties, and related information displayed on the website.

Electronic communication

When you visit our website or communicate with us through email, you agree to receive electronic communication from Bactoclean India Private Limited.

All communication including emails, notifications, policies, and updates shared electronically shall be considered valid and legally acceptable.

Copyright & intellectual property

All content displayed on this website including text, images, graphics, logos, product designs, videos, trademarks, and other materials are the intellectual property of Bactoclean India Private Limited unless otherwise stated.

Any unauthorized copying, reproduction, modification, distribution, or commercial use of website content is strictly prohibited.

Website access & usage

Bactoclean India Private Limited grants users limited permission to access and use this website for personal and lawful purposes.

Users are not permitted to:

• Copy, reproduce, modify, or distribute website content
• Use website information for commercial purposes without permission
• Use automated tools, bots, or data extraction methods
• Misuse product information, images, or company materials

Any unauthorized use may result in termination of access and legal action.

Product information & changes

Bactoclean India Private Limited reserves the right to modify, update, suspend, or discontinue any product or service at any time without prior notice.

We make every effort to ensure that product descriptions, specifications, images, and pricing information are accurate. However, minor variations or errors may occur.

If a product received is significantly different from its description, customers may contact us as per our return and refund policies.

User account

Bactoclean India Private Limited reserves the right to restrict, suspend, or terminate user accounts if:

• Incorrect, incomplete, or misleading information is provided
• The user violates these Terms & Conditions
• The user attempts unauthorized access or misuse of services
• Activities cause harm or disruption to the company or other customers

Risk of loss

All products purchased from our website are shipped through authorized delivery partners. The risk of loss or damage shall transfer according to applicable shipping terms once the product has been handed over to the delivery partner.

Force majeure

Bactoclean India Private Limited shall not be held responsible for delays, interruptions, or inability to provide services caused by circumstances beyond reasonable control, including natural disasters, technical failures, government restrictions, or other unforeseen events.

Policy updates

Bactoclean India Private Limited reserves the right to modify or update these Terms & Conditions at any time. Any changes will become effective immediately after being published on this website.

Entire agreement

These Terms & Conditions represent the complete agreement between the customer and Bactoclean India Private Limited regarding the use of this website and purchase of products.

General terms

Failure by Bactoclean India Private Limited to enforce any provision of these Terms & Conditions shall not be considered a waiver of that provision. By using this website, users confirm that they have the legal authority to accept and comply with these Terms & Conditions.

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Disclaimer

This website is provided by Bactoclean India Private Limited on an "as is" and "as available" basis.

We do not guarantee that the website, servers, or emails sent from our platform will always be free from errors, interruptions, viruses, or harmful components. Bactoclean India Private Limited makes reasonable efforts to provide accurate and updated information about products, specifications, availability, and services. However, occasional errors or changes may occur.

Information liability

Bactoclean India Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of information available on this website.

Website content, product information, images, and materials may not be copied, reproduced, or modified without prior written permission from Bactoclean India Private Limited.